NATIONAL, Altay (China): Get 20% off when you rent for 3 or more days.

Encountering an accident or mechanical failure in a NATIONAL rental vehicle can be a daunting experience, yet it's crucial to remain composed and adhere to these instructions to safeguard your well-being and manage the incident effectively:

1. Secure Safety: Your immediate priority should be the safety of yourself and any passengers. If it's feasible, steer the vehicle to a secure spot away from oncoming traffic.
2. Assess for Harm: Determine if there are any injuries among those involved and promptly call for emergency services if needed.
3. Alert the Authorities: For significant accidents or as mandated by the jurisdiction, get in touch with the local police to file a report. Secure a copy of this report for your records.
4. Reach Out to NATIONAL: Contact NATIONAL without delay by using the emergency number provided in your rental contract or on your rental paperwork. They will instruct you on the subsequent actions to take.
5. Record the Event: When it's safe, capture the accident scene with photos, including any damage to the rental vehicle and other pertinent aspects. Gather details from other individuals involved, like their names, contact details, and insurance information.
6. Heed NATIONAL's Advice: Follow the directions given by NATIONAL, which might involve organizing a tow service, securing a replacement car, or handling insurance claims.
7. Inform the Authorities: If not done earlier, report the accident to the local law enforcement as per legal requirements.
8. Insurance: Get in touch with your insurance carrier to report the incident and inquire about the steps to initiate a claim if necessary.
9. Keep Communication Open: Keep a line of communication open with NATIONAL, your insurance firm, and all other relevant entities until the matter is completely settled.

Keep in mind that NATIONAL is there to support you during these incidents and will offer advice on the best course of action. Make sure you're acquainted with their specific policies as detailed in your rental agreement to be well-prepared for any unforeseen events while operating their rental vehicle.

Your safety is of utmost importance, and we are committed to assisting you through any difficult situations that may arise while you're behind the wheel of a NATIONAL rental car.

Rental cars from NATIONAL often have mileage limits, but these can vary based on the rental type and the agreement's terms. Here's what you should know:

1. Daily Rentals: NATIONAL usually includes a certain number of miles in the daily rental rate, often known as "unlimited mileage," allowing you to drive without a mileage cap during the rental period.

2. Longer Rentals: For weekly or monthly rentals, NATIONAL might enforce a mileage limit, which will be detailed in your rental contract. Going over this limit could result in extra fees for the additional miles driven.

3. Special Terms: Specialty or luxury rentals might have unique mileage policies. It's important to read your rental's terms and conditions to understand any mileage limits that may apply.

It's recommended to ask NATIONAL about any mileage restrictions and potential costs if you plan to drive a lot. NATIONAL may offer the option to buy extra mileage in advance or switch to a plan with unlimited mileage if you're worried about these limits.

Knowing the mileage limits and discussing your driving plans with NATIONAL can help ensure a hassle-free rental experience and prevent surprise fees for going over the mileage allowance.